本次给大家安利5封用于激活老客户的邮件模板。
每封都有不同的使用场景,大家可根据现状自行选用
一.联系久未下单的老客户
如果客户久未下单,可以先初步跟进,
Hello XXX, hope all is well. Any new orders for 产品名 this year?
如果跟进后无果,可以继续发以下邮件过去:
Hi XXX,
I hope you're doing well with everything going on right now.
寒暄,希望诸事顺利,一切安好。
I haven't heard back from you since last follow-up. I have to assume there might be some issues on our busienss relationship
上次跟进后便没有收到你的消息,我猜想我们合作上可能出现什么问题
Please let me know if I can be of any help. 请告知我这边需要做些什么。
二. 激活久未联系的潜在客户
Hi XXX,
I hope you're doing well. It has been very long since we touched base.
寒暄,希望一切安好。好久没联系了。
I hear business in xxx (客户国家名) is picking upnicely these days. How is yours?
旁敲侧击,我听说xxx最近行情恢复得很不错,你的如何呢?
Currently we are working on some projects for eco-friendly bio packagings. Please let us know if there is any scope to work together now.
单刀直入,开门见山。最近我们在做一些环保可降解包装,如在这方面我们有合作的机会的,请告知我们
Have a productive day.
愿你的一天能量满满。
三. 跟进经常下单,突然没音讯的客户
Hi XXX,
Hope this email finds you well.
寒暄,希望一切都好。
I'm checking up on you it is been a long time since we last communicated.
特地写写邮件给你。距离上次我们沟通,已经过了很长时间啦。
Enclosed kindly find a updated quotation for the items you have purchased regularly.
随附你之前常购产品的更新报价单
It would mean a lot if you let us know what you think. We are standby for any further discussion.
如能就此反馈,那真的是太好了。需要进一步讨论,请告知。
四. 激活有见过面,合影过的老客户
Hi XXX,
I was just going back through my photo album, and I smiled when I saw the picture we took together at... exhibition. It's been a while.
刚刚翻看相册,看到我们之前在xxx展会的合照,不禁就笑了笑。好久不见。
How is business? Enclosed kindly see the latest catalog for our new styles.
最近生意还可以吗?随附我们新款目录册给你看看。
Just let me know if you get interested in any of them.
如感兴趣,随时联系我。
Look forward to working with you very soon. 希望很快能再和你合作。
五. 联系有新动态新进展的潜在客户
搜索客户社媒,发现有新动向,或者进展,以此为契机~
Hi XXX,
I was thinking about you the other day, and then I saw on Instagram that you open another children's wear store. Congratulations!
前几天突然想到你,然后看你的ins你又开了一家童装店。恭喜你啊。
We have updated a variety of new designs for next season. Let me know if you'd like to check them out.
下一季我们有很多新款。如果你有兴趣看看,请告诉我哦。
May your business grow and bring you prosperity.
祝愿事业蒸蒸日上,生意兴隆。
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